Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, purchase our products, or contact us for support. This may include your name, email address, phone number, payment information, and any messages you send to us.

We also automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events.

We may also use your information to personalize your experience, analyze usage patterns, detect and prevent fraud, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

We may also disclose your information if required by law, to protect our rights or property, or in connection with a business transfer such as a merger or acquisition.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our services.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services and Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

We may also use third-party analytics services to help us understand how our website is used and to improve our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your information, and the right to object to or restrict certain processing.

You can exercise these rights by contacting us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Marketing Communications

We may send you promotional emails about our products, services, and special offers. You can opt out of receiving these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send you transactional emails related to your account or purchases.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information.

We do not sell personal information as defined by the CCPA. For more information about your California privacy rights, please contact us.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.

You also have the right to withdraw consent where we rely on consent as the legal basis for processing your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@kitchenstartjp.com
Phone: +81 3-5770-8885
Address: 3 Chome-1-17 Jingumae, Shibuya, Tokyo 150-0001, Japan

Last Updated: January 1, 2025